1. Zero support for sellers. No one to speak to by phone. There is a seller handbook which focuses on customers, not sellers.
2.No transparency or clarity re the complaints process for sellers against Etsy. The only information available refers to customer seller dispute resolution.Is the absence of a clear complaints process for sellers even legal?
3. Inexplicable, extortionate fees taken by Etsy for listing, renewal, sales, VAT and taxes at the point of sale even though I was not VAT registered. Etsy not only take a cut for sales but even for shipping when this has nothing to do with Etsy. Sellers challenged the latter but they still introduced it due to corporate greed.
4. Etsy recently demanded that sellers offer free shipping to the US for orders over £25 otherwise they would not promote the sellers shop. This has put smaller shops out of business as they could no longer afford to trade and has immediately increased prices for customers.Not only has this lead to sellers leaving but they must have lost a large chunk of the market.An example of corporate bullying as well as being illogical and possibly illegal.