Jane D.

I stupidly ordered two pairs of what I thought were genuine UGGS boots on January 6th 2010 - immediately, I realised that something was not right, and tried to cancel my order... they ignored my emails for a few days and then finally wrote back and said that it was too late, that my order had been processed and that the boots had been shipped to France (and my 190 US$ had been deducted from my account needless to say). They also insisted that they were genuine UGGS. 6 weeks later I have still not received anything and they keep telling me that they have been delivered. They have not! Most likely they have been seized by customs nad most likely I will actually end up paying a fine for two pairs of fake boots that I absoloutely do not want... great! I no longer have access to their website. A certain Ann keeps telling me to contact the post office to see who signed for the goods? A joke! I am furious and will do all I can to get the company closed and to get my stolen money back. Any advise?