Jane D.

After looking for a long time for what I wanted in a storage bed, I finally found what we wanted (Hampton Storage Bed Super Set 2.0). To top it off, I was able to get the bed with a 25-30% discount. But something seemed off- I was trying to find the reviews on the product (like Amazons and other online stores do) and I completely unable to.

I had to go to Google multiple times, trying to find any reviews on the product, or Pottery Barn Teens in general, before I was able to come against about 58 reviews. I've spent about a half hour reading the HORROR stories of others.

I am fortunate that I took the time to look at the reviews, it's taught me a good lesson. If I hadn't taken the time to search for the reviews, I would probably be amongst the unfortunate souls that have had orders cancelled; shipping delayed and experienced TERRIBLE customer service.