Jane D.

Their design is literally garbage. You can't find anything, on Roku it's an instant migraine and no thumbnails of cataloguing of the show to browse though. It's just HUGE text and one huge picture, and takes 5 additional steps to get from point A to B, whereas it took two before. I tried loading it twice, realised they WERE NOT saying "oops, we messed up" thus repealing it, so I immediately cancelled and am pissed because I loved the programming. They self-destructed their own innovative platform of creativity and entertainment by making the process of accessing said entertainment ludicrous. You're doing a disservice to your once-customers and to the industry, actors, and brilliant writers who want higher viewership rather than a decline based on such an unnecessary repellant.