JANE C.

I wrote a review in June 2017 regarding Walmart not having a contract with GoodRx and having Walmart refuse to honor the price on my prescription. After a great deal of research and many hours on the phone, I learned that Walmart had changed suppliers for my medication between the time I first filled my prescription and when I ordered a refill. Their is a code on the box that shows this, but is something the average consumer would not k onto look for and something the pharmacist and pharmacist assistant did not seem to know either. Customer service at GoodRx eventually explained this after multiple calls seeking an explanation for the in tease in pricing. GoodRx representative responded to my online comment that my review was untrue. GoodRx needs to policethe representatives who are responding online with deceptive with deceptive information. I believe they should be help accountable and would encourage all who have a similar experience to share the information online and report the inaccurate response to your state attorney general. Save your receipt and document the names and dates of all your conversations and interactions.