Jane A.

I ordered my dress. Infact I ordered a size bigger than my usual size just in case. When the dress arrived it was like two sizes down. So I there was no way that dress would fit. I even gave them my arm measurement as I had big arms. When I contacted them via email, I was told to send pics. I took pictures of the measurements as I could not fit in the dress so there was no way I could take pics of me in the half dress. When the images were received, I had another email from a guy called Robin that their sizes are not meant to fit the usual size so I should find someone to alter it for me and that they will not accept it for refund or alteration. I felt gutted! Money down the drain. Meanwhile there is no extra allowance for any alteration to be made. When you read about their return policy, its says something contrary to what they say when the reality happens. BEWARE! I will give them 1 star just because the dress arrived on time.