I have been a customer since 2003. Although I have had asthma since 1953, I haven't had an asthma attack in over 13 years because I got the nasty chemicals out of my home by switching to Melaleuca products. When I was diagnosed with osteoarthritis, Melaleuca had a supplement that negated most of the stiffness. My gums used to bleed every time I brushed my teeth, but not since I switched to Melaleuca toothpaste. Whenever I have a question about any product, I call the product line and get an answer. Whenever I have a question about an order, I call customer service and the question is answered. One time Melaleuca accidentally included $35.00 worth of products in my order (without adding anything to my bill) and when I called to tell them that I would send them back, I was told to keep the products. Love, Love, Love this company.