Ordered boots on Oct 12. Received confirmation. A week later they said item was delivered and sent photo of a pkg at a door, not mine! I called, we figured out the tracking # was wrong. Was told I'd receive by Oct 25. On Oct 23,24 25 and 26 I received notice that my boots were being delivered that day! Nothing came! Called again- Rep said it would be best to cancel order and refund my Paypal account. OK fine. Waiting to see when that happens. NEVER AGAIN!