Ruelala immediately charged my credit card. When the boots arrived(intended to be a gift), the bottoms were worn and they smelled like foot sweat. After two calls and an email, they sent me a free shipping return label.
I had been disgusted with the extremely slow shipping process. Also, when s return was needed, it could take weeks to receive a credit.
I'm done! Most of the merchandise isn't current. Skin care brands have posted on their sites not to buy from Ruelala, because they can't guarantee authenticity.