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Jana R.

1
Level 1 Contributor

Contributor Level

Total Points
446

3 Reviews by Jana

  • Etsy

5/7/18

I've ordered from a couple different shops and love them all. I've only had one issue with one shop but Etsy's customer service team was able to help me get a fair resolution.

I just want to remind other potential customers that Etsy itself is not selling the items you see, individual shop owners are so if you have a problem with a shop you should contact Etsy for help and if for some reason Etsy can't help you then you should contact your bank or credit card company.

Overall, Etsy has been pretty great and the variety of shops available is amazing. There are some seriously talented artists on Etsy and they shouldn't be lopped in with the few bad apples that give Etsy a bad name.

  • NorthStarCountryCandleCo

1/2/16

You can pretty much get everything on this website someplace else and deal with a better customer service. Holy cow, the owner himself handles customer complaints and when he messaged me back about my order he was VERY condescending. He even ended his message with a very rude sentence to me that just left a bad taste in my mouth. I'll never deal with this candle supply website again, I'd rather get my supplies literally anywhere else.

Tip for consumers:
If you order from this website don't message them about literally any issue you may have or prepare to be belittled and poorly treated.

Service
Value
Shipping
Returns
Quality
  • Mermaid Ani Entertainement

5/7/18

I was looking for some entertainment for my daughter Ashely's 8th birthday and she absolutely loves mermaids and is a huge fan of Ariel from Disney. I looked everywhere trying to find an "Ariel" look-a-like but came across Mermaid Ani which advertised a "real mermaid" with a real mermaid's tail that can swim in the water with the kids. I was skeptical but I called and asked for a quote and more info on what a "real mermaid" offers. I figured it was better then a "Princess Ariel" in a blue dress. My daughter's face when she walked out into our backyard and saw a real mermaid in our pool was priceless. Ani was wonderful. She swam with the kids in the pool and told them fun stories, plus she brought a hoop course and dive rings for the kids to play with. This was an amazing experience for my daughter and Ashley has non-stop kept asking when she can see Ani again. Worth every penny and every one of my daughter's smiles.

Tip for consumers:
Book early.

Jana Has Earned 6 Votes

Jana R.'s review of Etsy earned 3 Very Helpful votes

Jana R.'s review of NorthStarCountryCandleCo earned 3 Very Helpful votes

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