After setting my limits to $7,500 USD, I deposited $5,000 USD to my Coinbase USD Wallet from my US-based bank account. This transaction was made at 11:32 PM (EST) on 2018, January, 8. Coinbase took the money from my bank account on 2018, January, 9 before 2:00 PM (EST). It is now 2018, January, 16 and still NO deposit showing. This is the 6th business day (Internationally; yesterday was MLK Jr. Day in the U.S.) and the 8th calendar day. Coinbase policy is deposits can take 2-5 business days to clear due to ACH blah blah blah - well, Coinbase had my money on the 2nd business day, yet did NOT deposit it in my USD Wallet TO THIS DAY!
On day four (2018-01-12), I called the phone number Coinbase listed with the bank transaction; that number NO LONGER WORKS. The new number (888-908-7930) is nothing more than a talking phone tree that does not allow for human interaction at all - at the beginning of the call AND at the end of each message down the tree, the voice directs you to go online to their support site. After going through the miserable "Chat Bot" on Coinbase's support website, I was finally able to send them an email from https://support.coinbase.com/customer/portal/emails/new ...
And Coinbase's response so far? CRICKETS!!! Nothing. Nada. Zilch. Zero response. Since I finally sprang for more than a couple dollars here and there deposit to invest in cryptocurrency, Coinbase really sucked me into their net bad. If not stolen, at least misappropriated and using my money as their "FLOAT" to increase their own corporate profits. At worst, Coinbase is a fraud, at best, a really messed up company. I'm feeling chaffed. And, I'm done with these bozos. IF this money ever does show up in my Coinbase USD Wallet, I'm just going to withdraw it and go to another service - or put it back into Amazon stock... what a CON JOB.
Epilogue: I have contacted my bank and at some point I will have to submit a fraud complaint, though I should give it to the end of this week considering the US holiday affect on banking. Even though Coinbase had my money 4 days before the holiday. Bleh.