Jan A.

When my husband realized I was paying my credit card bills without reconciling I had to start. Right off I found a charge I didn't recognize. It was freeshipping.com. When I called them about it the woman started asking for a lot more personal information. I halted the interview and asked that the (almost) $100 charge be removed. Her attitude was flippant. I hadn't cancelled according to the terms of the agreement so there would be no refund. I didn't even know I'd signed up! She said it was back in Oct of 2009! So I'd been making payments to this outfit for almost 9 years and didn't even realize it! This is a really good lesson in reconciling credit card statements. At first freeshipping.com challenged the credit my card gave me but eventually I prevailed.