Ordered a ring from website, 10 weeks ago, still haven't received it. I payed extra for fast track shipping so I would get it in three to four weeks because I had the engagement all planned. Messaged a number of time and not once would they give me an estimated time of arrival. Last time I messaged I was told it was shipped almost 2 weeks ago, but they never gave me a tracking number. This is being shipped within Canada. I also payed extra fee for buyer protection which is good for 60 days after order in placed, now I'm at almost 70 days and my protection, I'm assuming is expired, and I have no ring.