Jamie V.

I used UPS to return 6 items totalling $192 for refund. Gymshark received the package January 05/23 and here it is February 07/23 and they only refunded me $36. I had to open a case through PayPal to try and get my money. Never again will I shop there. The sizing is all over the place and more than likely you will have to return items. And if like me, you will be struggling to get your refund. Just HORRIBLE service.

Ordered a ring from website, 10 weeks ago, still haven't received it. I payed extra for fast track shipping so I would get it in three to four weeks because I had the engagement all planned. Messaged a number of time and not once would they give me an estimated time of arrival. Last time I messaged I was told it was shipped almost 2 weeks ago, but they never gave me a tracking number. This is being shipped within Canada. I also payed extra fee for buyer protection which is good for 60 days after order in placed, now I'm at almost 70 days and my protection, I'm assuming is expired, and I have no ring.