They asked me for excessive information in order to prove my order was shipped in an incorrect size.
Dear Jamie, We are truly sorry that you received an incorrect product. Please, email me with your order number at jena.ra@carid.com, so I could locate it in the system and assist you with this issue. I would also like to offer you additional compensation for the inconvenience caused. I look forward to your answer. Sincerely, Consumer Relations Team at CARID.com
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My husband ordered a part for my car the wrong one was sent. We sent it back and tried again for...
Dear Jamie,
We are truly sorry that you received an incorrect product.
Please, email me with your order number at jena.ra@carid.com, so I could locate it in the system and assist you with this issue.
I would also like to offer you additional compensation for the inconvenience caused.
I look forward to your answer.
Sincerely,
Consumer Relations Team at CARID.com