Jamie R.

I was called by Expedia due to flight changes on my itinerary, I called and was on hold off and on for 2 hours to get things figured out - everything got figured out and went on my way.

2 days later I get an email stating 2 of my flights have been cancelled to get me from Vancouver to China and then China to Thailand, they never called just simply cancelled it off my itinerary. I called them to see what was going on and they let me know they had no indication of those flights ever existing. So finally 3 hours later I just end up asking for my money back on all my flights after they found the original receipt, they never sent me a confirmation of refund so once again called back today to be told I will not be refunded for 6 to 8 weeks which is when my honeymoon starts. They completely screwed me over and didn't even try to come up with any sort of solution when I initially called.

Its honestly not worth dealing with big corporations like this as they really could not possibly care less and the customer service is absolute garbage!