Jamie P.’s Reviews of UncommonGoods & more

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“Horrible Customer Service, lied to me and item still not received”

12/25/18

I ordered a Christmas gift on 12/10 for my husband. 15 days ago. I still have not received the item, and was left without a gift for my husband. I called last week to see what was going on. The customer service person LIED to me. I explained that the tracking information was showing that they had not received the item and was waiting on Uncommon Goods. They put me on a hold and came back to assure me that the delivery service had indeed received it, just they don't update their delivery information. What a load of $#*!. They assured me that the delivery date was set for the end of the day. I tried to explain that the delivery day changed every day to that day's date. Again, I was promised delivery. Guess what, nothing showed. It is now 5 days later and still nothing. I will never order from this company again.

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Uncommon Goods C. – UncommonGoods Rep Over a year old

That's really disappointing, Jamie. We're so sorry this happened to you! Since SiteJabber doesn't give us enough information to locate customer orders, I'd appreciate it if you could send us a private message with your order number and/or full name so I can look into this further.