I ordered a Christmas gift on 12/10 for my husband. 15 days ago. I still have not received the item, and was left without a gift for my husband. I called last week to see what was going on. The customer service person LIED to me. I explained that the tracking information was showing that they had not received the item and was waiting on Uncommon Goods. They put me on a hold and came back to assure me that the delivery service had indeed received it, just they don't update their delivery information. What a load of $#*! . They assured me that the delivery date was set for the end of the day. I tried to explain that the delivery day changed every day to that day's date. Again, I was promised delivery. Guess what, nothing showed. It is now 5 days later and still nothing. I will never order from this company again.