Jamie H.

I decided to switch to UPS after several costly problems with FedEx involving damage. On June 27,2016 I shipped a large package to New Jersey. It was in factory pack with pictures to validate the packaging; there is no way the item should have been damaged through simple shipping. When it arrived at the customer's residence, the box had been opened, the collector item Disney Big Fig had been removed and the chain to his watch broken, then put back in the box and delivered. The customer and I examined the evidence and concluded that an agent/employee/representative of UPS had in fact removed or cut through three strips of shipping tape and in a criminal act, damaged the product. It had been resealed with "one" piece of tape!

A claim was immediately made with UPS before the item left the customer's custody. UPS picked it up and did an "investigation" upon which they denied the claim immediately. This seems to be their pattern as well. I am fighting this denial since I am now stuck with a collector item that has lost all its value due to unlawful, criminal actions by the employees/agents/representatives of UPS. I have made an allegation of fraud which was dealt with by a phone call on a "Saturday" to my business at 8:36 a.m. (the business opens at 10:00 a.m.) with a return number stating they are not available on the weekends! At this writing, I still have not received legitimate response.

It is clear that UPS, a Union organization, does not feel it has to answer to its customers, is not a trustworthy or competent shipper. I strongly suggest you not trust your important shipments to this corporate beast. They are not good for small business.

In order to make more billions for their shareholders, Yahoo Small Business has become Aabaco (Alibaba). All the meta data tags business have had on the internet with their webhosting through YSB has now been turned over to Yext! A company that forcing small businesses to pay them a minimum of $449, up front, in order to get their names back in the search engines! The timing to start this racket during the holidays is devastating to businesses and borders on extortion. Yahoo and its affiliates are no longer happy with the fees their customers have been paying for webhosting and email services (Outlook), they have to make more. This is a sad commentary on the greed of corporate America and Wall Street at the expense of the small businesses that keep this nation working. Shame on Yahoo/Aabaco/Yext.