Jamie E.

I am not knocking the system.It isn't well written from the user side, but it is the access I have an issue with.
I created a MyGov account when I had a cell phone and no I don't, it keeps trying to send a code to a phone I no longer have.
I called their" Help line" The person I spoke to was not helpful, at all.
He said to get the system to send a code to my email address.
I did and when the code came through it did not work!
He then said to create a new account, which did not assist either, as soon as you try to link to the ATO the system it requests a code to be sent to a cell phone.
I am not prepared to waste my time going to a neighbour to use their phone to call them again.
If they could not assist me last time, common sense dictates that they will not be able to this time.
I have been looking for a postal address to write to them as they do not have any email contact listed.
It appears they do not have an email address for inquiries.
I will therefore not be able to do a tax return this year.