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Jamie C.

Contributor Level

Total Points
80

1 Review by Jamie

  • Ebuyer

7/29/20

Be careful of their delivery policy, specifically the "next day delivery".
"Next day" is based on when they process your payment not when you pay for your goods, the money may have left your account but they say they take a while to receive payment.
So if ordering between 6pm-11pm and expecting next-day delivery... don't!
Delivery terms are hidden at the bottom of their website but do not appear anywhere during checkout to be clear.
It is pretty poor standards, and you are better off buying on Amazon and paying for Amazon prime delivery for next day guaranteed

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Amy T. – Ebuyer Rep

Hi Jamie,

I am very sorry to hear that your order could not be dispatched on the next day delivery service.

I would like to review your experience to see if there is anything more I can do to resolve this for you, so please can you email your order number to kat@ebuyer.com and I will be in touch to discuss this further with you.

Kind Regards,
Kat

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