James W.

I called for info on a rrs quick release clamp for a rss ball head I just purchaised There are a few and I wanted top get the right one. I spoke to the first expert and he didn't know the difference of the clamps. So he put me on with a different Expert he didn't understand what I wanted. Then he told me I needed a plate. When I told him there were 3 clamps he told me I needed the wrong one. Then put me on hold for 20 minutes. Thank god I called really Right Stuff and told me the right one.
Both were very rude. I will never buy anything from B &H again. Always use Adorama there customer service are informed and Professional. I will go on every website to c share this experience.