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I ordered glasses for my daughter - same size frames as her current pair. The frames ordered were narrower in a side by side comparison. I sent the back for a exchange for a larger size. Delivery confirmation indicates that they frames were returned 5 days ago but customer service has no information about when the new frames will be available as they didn't have that the return was made. Initial order placed 20 days ago - several more weeks for the exchange. Poor exchange process
James W.'s review of EZContacts earned a Very Helpful vote
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Positive: The order process was straightforward. Typical experience with onsite...
