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Dec. 2022.
I decided to wean off Amazon…to0 big, to powerful. As a replacement I decided to try Walmart, WRONG
I ORDERED A SET OF TIRES FOR MY CAR. When they came, I went to the Walmart auto unit in Frederick, MD. My tires were there but the mechanic tells me that he cannot service my type of auto due to problems with the auto lift at his service area. According to him I would have to go to another Walmart to try and get the tires installed (and yes, I had already paid in full for the tires). So, I went to the second Walmart and found the same problem they also could not put my car up on their lift.
This Walmart is in Fredrick, MD about 40 miles from my home, so, an 80-miles round trip. The second place they sent me to be another 30 miles from the Frederick store to the second store. So, now I have driven 140 miles with gas at $4.00/ gallon.
When I asked to speak to a manager at the Frederick store, I had to wait for over an hour to see her. She was rude as well as belligerent and unhelpful. I was forced to take the car I had bought the tires for to a local gas station and pay $126.00 in addition to what I had already paid Walmart. But more than that I found the employees at both Walmart stores to seem "afraid" and "powerless"…and for that reason I am back to amazon.
I have purchased several pair of glasses from this company (I'm a slow learner). Some of the frames are good but others break soon after delivery. My main pair has broken twice now and the company refuses to replace them. Waste of money. Stay away unless price is your only issue.
James W.'s review of Eyebuydirect earned a Very Helpful vote
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Hello James,
Thank you for contacting us about your defective eyeglasses. We are truly sorry that the item that you received did not function as promised. We understand your disappointment, and apologize for any inconvenience that this may have caused you.
Before we ship any product, it undergoes several stages of quality checks. It is our intention to provide only the highest quality items to our customers, and we regret that your product slipped past our quality measures.
Please provide details of the item that you placed in order for us to change the experience you had in placing an order.
Feel free to call us at 1-855-393-2891(US) or 1-800-734-918(for Australia) during business hours Monday - Friday, 9 AM to 10 PM EST or send us an email at eyecare@eyebuydirect.com.
Thank you and have a great day.
Thank you.