Our website's credit card changed. We forgot to update it. Instead of an email re the issue, they shut off our website. I discovered it when I tried to access it.
No phone number for cus serv or chat. Only email. That has been taking several days between responses. They are closed on the weekends. They claim the site works, but no one outside their company can access it. The homeless in our city depend on our website, about which I told webs. They still have done nothing to resolve the problem.