Today 02/28/2021 I started my day with a hit cup of coffee and begain my time consuming endeavor with the California EDD phone line (*******636) which claims to be open from 8am-8pm my irst attempt was at 7:59 ecactly after listening to the prompts whuch took around 1 1/2 minutes i was told they were closed. I then called back and gof diconected after about the same time using different prompts. On the third try i got througj to an operator but was told i needed to be transferred to someone else and that the wait time soukd be thirty minutes. So i waited... And waitied some mire and after about dour hours and thirty minutes i took a video of me waiting... And then the phone hung up. Im so let down by the ststem thats currently in place. See attached media.