We’re in this together! Stay safe with our COVID-19 guide

View
×
jamest1628

James T.

Contributor Level

Total Points
81

1 Review by James

2/28/21

Today 02/28/2021 I started my day with a hit cup of coffee and begain my time consuming endeavor with the California EDD phone line (*******636) which claims to be open from 8am-8pm my irst attempt was at 7:59 ecactly after listening to the prompts whuch took around 1 1/2 minutes i was told they were closed. I then called back and gof diconected after about the same time using different prompts. On the third try i got througj to an operator but was told i needed to be transferred to someone else and that the wait time soukd be thirty minutes. So i waited... And waitied some mire and after about dour hours and thirty minutes i took a video of me waiting... And then the phone hung up. Im so let down by the ststem thats currently in place. See attached media.

Tip for consumers:
Put your phone on the charger and out of direct sun light Youre goning to be in for a long wait.

Service

James Has Earned 1 Vote

James T.'s review of Employment Development Department earned a Very Helpful vote

James hasn’t received any thanks yous.

James doesn’t have any fans yet.

James isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

vanessaq26
7/13/21

Before I begin, if anyone needs to get through to EDD's SDI (state disability insurance program)...

rar18
5/5/21

Clearly, waiting over a MONTH for my last EDD payment is cause for a phone call to EDD. I've...