James S.

This product does not work as advertised. Once you pay additional $69 for sites over 250MB, the application will back-up and prepare the files for download but it times-out and won't download the files forcing you to buy an extension for additional money. It is a bait and switch to lure a user in and then upsell them on additional extension software. It may do the job on small websites with inexperienced web developers but this is not for serious WP developers. I was trying to save some time…. My mistake. When emailing for support they said they would respond within 48 hours. They closed the case with not response because they said I didn't respond. Then after sending screen shots of the error, still no response. I asked for a refund and they said they don't give refunds.