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James S.

Contributor Level

Total Points
86

1 Review by James

  • SeatGeek

12/29/16

Same ticket on Seatgeek was about $20 cheaper than stubhub so I gave it a try. After being billed for the 4 tickets on my AMEX i then get a note that the "tickets are not available". They will take 3-5 days to credit you back even though they didn't deliver. I can still see the tickets on their website and Stubhub, so I ended up buying on stubhub.
I tried contacting them through IM Support twice and no response after 10 min. I finally got an email response which was not helpful and a phone number that no one ever picked up.
Piece of sh. T company.

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SeatGeek T. – SeatGeek Rep

Hello James,

We're truly sorry to hear about this; if this issue has yet to be resolved, please take a moment to give us a call or shoot us a quick note. Our support team is standing by!

All our best,
SeatGeek

E-Mail: Hi@SeatGeek.com
Phone: (888) 506-4101
https://seatgeek.com/support

James Has Earned 6 Votes

James S.'s review of SeatGeek earned 6 Very Helpful votes

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