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James S.

Contributor Level

Total Points
80

1 Review by James

  • Booking.com

3/29/20

I had booked a 3 night stay in Yorba Linda back in January for a wedding. A week before, the wedding was canceled due to the Corona virus. I called to cancel the reservation and was informed that they could not refund the 502.00 even though California was under a stay at home order. B00king. Com took advantage of the situation to steal thousands of dollars from people for something that was out of anybody's control. I would urge anyone thinking about using this service to think twice. As the rest of the country are pulling together to fight this disaster, booking. Com is looking to profit off of this. They kept the money and did not have to pay the hotel.

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