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James S.

Contributor Level

Total Points
83

1 Review by James

  • Flagship One Inc

9/9/19

Terrible product, terrible customer service. Do not buy from this company. I ordered a PCM for a Jeep Patriot, and upon plugging it in, it had 8 codes. Just to confirm that it was the Flagship One PCM that was causing issues, I went to a junk yard and found another one and tried it. No codes. Then I plugged the FS1 PCM back in and all the codes appeared again. The product didn't work. So I contacted them to return it. After a few tries, someone contacted me and sent over a RMA form. Great, so I filled that out, and sent back the PCM, and haven't heard back from them since. It has been over a week of multiple phone calls daily - each time being put on hold for more than 10 mins, and then the call going to VM. Multiple emails, and attempts to use the chat function on their website. No response.

THIS COMPANY TOOK MY MONEY AND GHOSTED. DO NOT BUY FROM THEM.

James Has Earned 3 Votes

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James S.'s review of Flagship One Inc earned 2 Very Helpful votes

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