Yellow Pages is the worst company to go with to promote your business. I wanted to cancel my ad and they signed me back up for another year without asking me which is against the law! When I called to complain you have to stay on hold for forty minutes waiting to talk for someone. My request was completed but then I had to phone back another 8 times to get the ad down and talk more about billing. They are here only to make money not to help you. Each time I called them the rep. Wouldn't process the information to take my ad down. I have owned my business for a long time and they truly a good representative for any company to be with.
Hi James, we are sorry to read about your experience. What you are describing is not a good representation of the kind of service we like to offer to our clients. We are taking your feedback seriously, as it will help us to improve the experience we offer to our clients in the future. Please be assured that the satisfaction of our clients is our #1 priority.