Booked a tour via Expedia. Received expedia itinerary number but no confirmatory e-mail. Contacted Expedia Customer Service and told itinerary number was no good. Called trout co and told we had no reservation. But they did, rapidly and efficiently, charge my credit card. Disputed the charge but expedia said there was no problem and the fee was non-refundable. Seems once expedia gets you money they are through and feel no obligation to deliver the service you paid for.