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James r.

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Experience: Hobbies & Interests

Member since November 2018

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1 Review by James

I have ordered from uncommon goods and havoc had an absolute nightmare. They stated that the order would be delivered on the 27th of November. By the 29th we tried to contact them to find out why was going on. Their autonomy system was blatantly false, ineffectual and not intended to solve any issues. After an inexplicable number of autonomy responses we finally got hold of a US customer service number. I wish we hadn't. They told us we had received the order. I don't have a US accent so the customer service assumed that I couldn't understand what receiving an order was. I am just waiting for the hoods I paid for. Still nothing. Please don't ever use these people as it is a scam
Jennifer G. – Uncommongoods Rep
I'm sorry to hear that you've had such a disappointing experience, James! I'd love to take a closer look at your order; would you mind sending us a private message with your full name or order number?

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