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James R.

Contributor Level

Total Points
87

1 Review by James

  • DeltaCloseouts

8/28/16

My Nikon Coolpix L840 sale was comparable to other reviews here.
1. Attempt at buying L830 model resulted in email, then bait-and-switch phone call. The guy claimed L830 was recalled (not true, just discontinued). He tried to sell L840 at higher price than listed on the website. I accepted camera sale at slightly reduced price, and declined battery. The L830 is still listed as available a month later, on the website.
2. Credit card charge was for about $30 more than stated price. Called back. Extra charge brushed off as for "handling" and "insurance", neither charges or amounts mentioned or disclosed at sale.
3. Camera took a week to ship, plus few days to arrive. The shipment did not include the free case mentioned in the website offering. The Nikon box inside had a Nikon tamper seal, so might have come from Nikon. There was no "Quick Start Guide" or warranty card. (No warranty card should have been tipoff to me of reduced 90-day warranty for refurbished.)
4. There was no email with an invoice, as promised. The invoice in the shipment stated Nikon L840 cost $0.00, Shipping/handling/insurance cost $0.00, "Package" (no contents listed) cost $223.95. I didn't buy a "package" with who knows what (baloney?) in it-I could argue my camera cost $0.00!
5. Called Nikon with the camera serial number. It was shipped new 7 months before I bought it, and re-shipped as factory refurbished 2 weeks before I bought it. The web site, under "About us", stated all merchandise is new.
6. I didn't return the camera, due to terms/conditions specifying a huge charge for returning items or cancelling the order.
7. I filed a dispute with the credit card, and suggested the charge be reduced about $84 for selling a 7-month-old used camera (somewhat improved by Nikon's refurbishing), without the case and without the undisclosed extra charges. We'll see what happens.
8. The company has at least 3 names, Deltacloseouts.com, More4LessDigital.com, and "Camera Store" in Brooklyn, New York, the shipper.
9. I should have used a different credit card, that has an option to reject all charges until the option is turned back on. I had a few hours between finding the website review here, and the charge appearing. 20-20 hindsight.

Tip for consumers:
Beware of polished and slick deceptive sales tactics. Reject all add-ons.

Service
Value
Shipping
Returns
Quality

James Has Earned 7 Votes

James R.'s review of DeltaCloseouts earned 7 Very Helpful votes

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