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James O.

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1 Review by James

Go To Gate UK

  • Go To Gate UK

“No Refund and very poor customer service”
6/30/20

I am owed over £2,500 since early April, i have just been informed by a very helpful customer services adviser to "just wait for a refund" it has been 3 months? How much longer do i have to wait. I then called Emirates and they have informed me no refund has been requested! Who is actually telling me the truth. Cannot got a decent response from Go to Gate no matter how hard i try. I am a NHS worker and the last few months have been bad enough, without having to keep fighting for a refund which i am entitled to...

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