If I could I would give everyone here a raise, I spoke to many technicians over the course a one week. They helped me each and every time. I know very little of the PC world. And the monthly service they offer is a great deal. I feel sometimes bad for calling so many times, but 20 bucks a month for help is a great deal.
I want to personally thank Carlos, Victor, and Chris for everything they have done for me.
I promise not to call so much :)