So I set up my first GoFundMe ever, and it has been successful. Nearing $8000 in just a few days. However, one participant uploaded a photo that was confusing to many others. The wife in the family I was trying to raise support for asked that I remove that photo. I could not figure out how to go in and remove it. It was grouped with others in one posting.
So I figured out how to contact GoFundMe tech rep and via email I was able to screen capture the posting and get the needed info to the Tech Rep. The removed that posting with the photo for me (had to remove the entire posting and figured that would be the case). It stopped the confusion.
The entire family and I were happy and your folks were quick, efficient and pleasant. Thank you very much. R/ Jim Oas 9/12/2018 Poulsbo, Washington
We’re so glad to hear that this experience was helpful for you, James. It’s great to know that you’ve been able to receive such helpful support for your campaign! We’ll be available for you 24/7 if you have any other concerns at all.