I've found Tutorhunt to be brilliant.
I dont really understand other peoples issues... You're reviewing the tutor here, not the service of Tutorhunt getting you the tutor.
Tutorhunt is used to FIND a tutor, they dont specifically supply them. Its upto you to look through their utors, pick one with a good review (And first lesson free to counteract the cost of buying their details) and then off you go.
If you had a bad tutor, then its the tutors fault, not tutorhunt.
Pro tip, pick only qualified teachers to get a better chance of a good tutor. They have reviews with their profiles also:)
I had an amazing experience