I have dealt with thousands of companies in my life time. In all of my years either in the military or civilian have I had to deal with a global business which is nothing more than an
Accident waiting to happen. I waited over a month from their shipping date and then got
In touch with their customer service team via internet. Their agent Jordan gave me a lame excuse about how international shipments might be held for inspection by customs. If they were interested in two pairs of shoes a quick X-ray would cure any questions or issues. I was told to wait three more weeks and if I had not received my order I should contact them again. I finally decided that NewChic wanted to keep giving excuses until
I gave up or forgot about the purchase I had made. I am a honorable person I will forgive transgressions but I never forget. I guess dealing with NewChic made me realize that you can't fix stupid so if you are considering a purchase with NewChick just take that amount of money out of your pocket place in the sink pour lighter fluid on it and set it on fire. It is better to see your money burn up at least you know what happened to it.
Dear James M.,
Thank you for placing your order on Newchic. We are sorry for the issues you have experienced.
In your case, if you still have not received it after the estimated delivery time beginning from the shipping date ( https://www.newchic.com/help_center selected Shipping Methods), please contact your post office or you may contact us too at https://www.newchic.com/Contact-Us-hc10.html to submit your request. Sometimes the shipping time will be delayed due to unavoidable situations. You can also log in Newchic account and check real-time order status. https://www.newchic.com/account/orderlist.html
We will do the best to help you. Thanks.
Best regards,
Newchic team