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1 Review by James

YourMechanic

YourMechanic

10/11/18

The company Your Mechanic is a scam.
I called and made an appointment to have a new battery put in my car. They assigned a mechanic, I made a special trip to the location of the car was only to find out they cancelled the appointment because they could not get a battery for the car. I can only assume they don't know there are auto part stores all over the place. So we rescheduled for the following week. I again made a special trip to the car's location (about 75 miles away...) only to have them again cancel because it was raining. I told them the car was garaged. So they agreed to come out, but they did not get the battery and would need another day or 2 to get the part. So we rescheduled for the 3rd time for the following week. Again I made a special trip and got to the car's location the day before the planned appointment. I called them to make sure they were coming out as planned. Now they tell me that the mechanic that was going to come out on each of the previous appointments did not handle my area. I blew my top! Their response was for me to call their mechanic and work with him. They could not send another mechanic. I told them that all this time I have been getting emails from them and their mechanic about this and the previous appointments, so how is it that suddenly the mechanic does not cover my area. Then the story changed. Oh the mechanic was in an accident and they did not have enough time to get the battery. On each of these occasions I asked to speak to a supervisor, but to no avail.
The people working in their office are the stupidest people on earth. The company is nothing but a scam. I tried to put in a review on their web site, but you can't. I suspect all the video reviews and written reviews they have on their site are paid for. DO NOT DO BUSINESS WITH THIS COMPANY. I suspect that if he continues to operate his sham of a company, Art Agrawal who is the CEO and founder might be wearing an orange jump suit soon.

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