James M.

Ordered part with hardware online, shipped rather quickly but arrived with just the part not the hardware to attach the part. Called to speak with customer service, held for 15 minutes, finally a woman who clearly hates her job picked up the phone. Absolutely no energy or care for customer service. I explained my problem and was told "hold", so back to the horrible hold music for 5 minutes then dial tone... I have now called back and now on hold going on 13 minutes... Finally someone picked up again. Well after 12 minutes of waiting all they can do is give me the phone number of the manufacturer. Are you kidding me! I will never purchase from them again!