James L.

Ordered a UPS collection with next day delivery. UPS never came and Parcel2Go promised they had rebooked it due to a technical error on their behalf. Again no collection 3 days later, so they rebooked it with Yodel at my expense, Yodel collected it 2 days late and then delivered it over a week late, when I contacted Yodel and UPS they both claimed that Parcel2Go hadn't actually placed my order on time and had also asked for the deliveries to be held causing my delays.

I still haven't had any refunds or compensation, they have taken my money and ran. Live support have laughed at me, other support agent staff members have even ignored my questions providing answers to irrelevant questions that I didn't even ask