James L.

I joined after ditching 500px after they got bought by a Chinese company, I started uploading my "fine art" photos and got lots of good responses, and actually more action thanm I am getting on Flickr. However, I took the offer to upgrade to a "Pro" account. Now I just saw that theyu had taken $119 out of my account to renew. But heres the thing - without giving me a heads up. So I wrote and told them that I had not intended to renew, and could I please cancel and get refunded.
Was told this is not possible.
I got back to them and suggested that it was indeed possible, but maybe just not their policy and wanted to know why not.

"You entered an agreement when you first signed up for the upgrade where we clearly state that there will be a renewal of the upgrade unless the subscription is cancelled before the renewal date. There was time to cancel the subscription earlier and we assume that those who do not cancel their upgrade before the renewal date wishes to keep their subscription. I'm sorry but we are not going to refund your subscription. "

Is it just me or is that rubbish? They have lost me as a customer for sure. I cant be doing with that kind of attitude.