Long story short, 1st fan purchase, came in faulty, requested for an exchange, item collected back, we were without a fan and waited for a month just to know the item is out of stock. Ok fine, purchase a different model, order came in wrong. Request to do 1 to 1 exchange, can't do. Have to send the item back first and god know how long I've got to wait again this time. Asked to purchase the wrong item with a price offset, can't oblige too. So yea lizarda is good when your item arrives correct and in good order, else good luck.