I ordered what was specified as 'printable' CDs from meritline and when I received them they were not printable... when I contacted them I was told that they were only printable on 'thermal' printers and not on ink jet printers (which is what 91% of people use including myself). After that I was told I ordered the 'wrong' CDs... of course I would not have ordered the 'wrong' CDs if meritline simply marked 'thermal printable' in the item description for the CDs in the first place... not good business. Oh plus I had to contact them initially over 3 times just to verify my shipping address.