Decided to go to a Stars game this weekend. Academy was sold out on Jerseys so I decided to order online. I paid $300 for 2 jerseys and an additional $40 for overnight shipping on Wednesday. Fast forward to today (Saturday) and my order is finally shipped with standard shipping. So I paid $40 for overnight delivery and got standard shipping. These jerseys are of no use to me since I needed them for the game tonight. I contacted customer service to cancel my order and they refused to cancel and instead wanted to credit my account for the shipping cost. Like I would ever spend another dollar at this scam site. Will be taking it up with my credit card. As a consumer, I would avoid this place at all costs. Don't let them sucker you in with coupon codes etc.
James, We truly apologize for the inconvenience this has caused you. Upon reviewing your order we did find that is was to far processed to cancel. We would be happy to have the package returned back to us by FedEx or you can return the items for a refund. We have waived the return fee so you will not be charged to return the jerseys back to us. If we can help further please let us know. Sincerely, Cayla J.