James H.

I really had a bad stay at Encantada Condohotel, that I rented threw Booking.com... that was the start of the Problem. There was so many problems with the Condohotel that I will not go into now. This is about Booking.com and they way they do business. 1) the price I was quoted and the price I was charged was $10 more. 2) there web sight stated a lot of things that are not true, when I talked to them when I came back, they said the rental company writes the AD (they said, they don't vet the ADs, so the renter can say anything) THIS WAS A REAL PROBLEM, even the review are false. I wrote a TRUE but bad review and they never included it, HAD I KNEW HOW BOOKING.COM DID BUSINESS I WOULD NEVER HAD USED THEM! I never had a problem like this before, so, I have learned a lesson, check out you booking company first...# If you use them don't say you were not told.

Best Wish, James H.