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According to Lazada, they do not sell "pirated goods, counterfeits, or fakes". I recently purchased a mobile phone from this outfit. The brand was global, well know and reputable, but it stopped working after 14 weeks; these was supposed to be a 12 months warranty. I contacted the (supposed) maker who assured me that although it "looked like" one of their products, it certainly was not. It was in fact a cheap Chinese knock-off. Did I get a replacement? No, I did not. Did I get a refund? No, I did not. Lazada could not care less.
Tip for consumers:
Avoid this outfit
Products used:
Mobil phone
James H.'s review of Lazada earned 2 Very Helpful votes
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I seldom had problems with lazada's delivery service before. However, in the past few months I...
Hi James H., we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?
For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.
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