Ordered some flea control product, 1 month later still hadn't received it, they claim it had shipped out 3 weeks prior but didn't have a way of tracking it, uh right. I am not sure if they are just really incompetent or a scam or just don't care. I saw the reviews and thought well maybe they had a employee that was screwing up took a chance but no, I really believe a lot of the positive reviews are someone who works for them or associated with them, which tells me it is a scam. Buyer beware!