I've had my Life Proof iPhone case for well over a year and it has served me EXTREMELY well. I've taken it on vacation to use in the water, in the pool, where ever. Well, a few weeks ago I noticed that the rubber lining the perimeter of the phone was starting to peel off. I figured there wasn't much that could be done since the case is coming up on almost 2 years old, but a friend of mine said to reach out anyway that they should replace it. They sure did, all I had to do was take a picture of the case showing the problem and send them an email detailing the issue. I got a brand new case in under 10 days. I was amazed and needless to say pretty grateful, these cases are not cheap, but clearly, totally worth it.