For Business
Write a Review For Business Write a Review
Thumbnail of user jamesh1045

james h.

Contributor Level

Total Points
82
0
1

1 Review by james

KaTom

  • KaTom

“Horrible horrible customer service”
9/22/18

Ordered a dozen dishes, 2 arrived damaged, Katom said not our fault, it is the factory>
Asked for pics so they file claim with UPS and got the money but never ship my replacement.
Ihave to go to my credit card to slap them with chargeback, it has been 2 months now.
Numerous emails either no reponse or promise never kept,
Will be dancing on their grave soon

  • Comments (0)
  • 47.0K Views
Helpful  (2)
Thank you

james Has Earned 2 Votes

James H.'s review of KaTom earned 2 Very Helpful votes

james hasn’t received any thanks yous.

james doesn’t have any fans yet.

james isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user kathyg1542
Kathy G. reviewed KaTom
1/25/24

They charge a 25% restocking fee on a.m blender cup and make the consumer pay shipping. I can get...

Thumbnail of user alans1561
Alan S. reviewed KaTom
1/22/24

I was a loyal customer for years and bought many large refrigerators for our businesses. I...