Dear Sir, As a regular user of your website for my company and personal purchases, I ordered amongst other things a 24 inch LG monitor which was delivered this afternoon.To my surprise, on opening the box, I encountered 2 issues: A. The 3 year warranty card that came with the monitor requires postage to Malaysia for validity. B. On trying to even insert the disk that also came with it, the boot was no happening as per instructions. I am rather disappointed that Lazada takes such merchants to it SG website. I would like a full refund of my purchase and please let me know when you can collect it. I still have the opened box and items that came with the box.